Are you passionate about making a meaningful impact on children’s mental health? Do you want to join a team that celebrates kindness, flexibility, and growth? If so, myHappymind could be the perfect next step for you!

About myHappymind
We are an innovative, award-winning company on a mission to give today’s children the skills to thrive in tomorrow’s world. We partner with schools, nurseries, and families to deliver programmes that build resilience, self-esteem, and balanced mental health.

As a Great Place To Work Certified™ company, we pride ourselves on fostering a collaborative and supportive environment where every team member can grow and succeed.

The Opportunity
We’re holding a Recruitment Day on February 18th, 2025, for enthusiastic individuals ready to explore exciting opportunities throughout the year. Whether you’re looking to start immediately or are planning a change later in 2025, we want to hear from you!
We’re recruiting for Customer Happiness Manager roles that also offer career progression into areas such as:

🤝 Account Leading

📋 Project Management

🖋️ Content Creation

🎯 Sales

🌟 Team Leading
 
What You’ll Be Doing
As a Customer Happiness Manager, you’ll:

Manage a portfolio of schools, ensuring they make the most of the myHappymind programme.

Onboard new schools and provide ongoing support to help them succeed.

Regularly check in with schools to deliver exceptional customer service and maintain strong relationships.

Work with KPIs and reporting to track your success and ensure programme impact.

 
What We’re Looking For
You’re the perfect fit if you:

✔️ Have customer service experience and enjoy building relationships with clients.

✔️ Are confident at presenting and jumping on calls with schools and stakeholders.

✔️ Are highly organised and skilled at managing competing priorities.

✔️ Have a passion for helping schools and understand the unique pressures they face.

✔️ Are eager to work in a fast-growing, mission-driven environment where no two days are the same.

✔️ Are tech-savvy and quick to learn new systems and tools.

✔️ Are someone who genuinely cares about what they do and wants to be part of a collaborative team who also love to have a good time.

 
Why Join Us?
🌟 Competitive salary up to £35,000 per year

🌟 Performance bonus

🌟 Private healthcare and dental insurance

🌟 Pension plan

🌟 Casual dress and a fun, supportive team environment

 
Location
This role is based in our office in Alderley Edge, Cheshire. You must be able to commute or plan to relocate before starting.
 
How to Apply
To be considered for this role, please submit your CV and a cover letter answering the following questions:

1. How would you describe myHappymind to a friend?

2.  What excites you about this role?

3. Why do you think you’re an ideal fit for this role? What experiences and skills support this?

4. What experience do you have in establishing and managing KPIs?

5. What are your salary expectations?

No agencies, please.
 
Join the Movement
If you’re ready to help shape the future of children’s mental health and grow your career in an organisation that values you, don’t miss our February Recruitment Day!

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